Shipping

We dispatch most online orders within 1 - 2 business days. North Island deliveries usually arrive overnight; South Island deliveries take 2 - 3 days.

Yes we accept returns on unused footwear within 14 days of delivery. Please keep the original packaging and contact us to arrange a return or exchange.

The customer is responsible for organising and covering the cost of return freight and may incur a standard freight charge for exchanges. 

NOTE: Clearance items are not eligible for returns or exchanges for change of mind, including incorrect fit/comfort and cannot be exchanged unless faulty

Yes all Grisport footwear are covered by a manufacturer’s warranty against defects in materials and workmanship. Footwear will typically have a 12 month warranty, but some will hold a 6 month warranty if the style is discontinued. Each warranty period will be clearly stated upon purchase.